FAQ
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How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to the carrier. You can track your order by clicking the link or entering the tracking number on the carrier's website.
What is your return policy?
We accept returns within 14 days of receiving your order. The item must be unworn, unwashed, and in its original condition with all tags attached. Please contact our customer service (elquinbusiness@gmail.com) to initiate a return and receive a return label. Extra costs may be applied.
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times may vary depending on the destination. Please check our shipping information page for more details on international shipping options and costs.
How can I contact customer service?
Our customer service team is ready to assist you with any questions. You can reach us via email at support@faebore.com or by filling out the contact form on our contact page. We strive to respond within 24 hours.
How can I update my account information?
Log in to your account on our website and go to "My Account" to update your personal information, shipping address, and password. If you experience any issues, please contact our customer service for assistance.